Thank you for visiting ashmael.com (hereinafter referred to as “this website”). We value the protection of your privacy. These terms will explain how we collect, use, store, and protect your personal information, as well as your control over the information. Using this website indicates your consent to the content of these terms.

1. Types of Information We Collect

We only collect the information necessary to complete orders and provide services, which specifically includes：

Personal identification information

The name, email address, contact number (such as WhatsApp number), and shipping address (including country/region, street, house number, etc.) you provided during registration or placing an order.

trade information

Order number, product model purchased, payment amount, payment method (such as the last 4 digits of the credit card, PayPal account information, we do not store complete bank card information), and delivery information (such as the logistics waybill number).

technical information

The device information (such as IP address, browser type, operating system) and browsing history (such as products viewed, duration of stay) when you visit this website are used to optimize the website experience (collected through cookies or similar technologies, and you can disable them in your browser settings).

2. The purpose of using the information

Complete transactions and provide services

Process orders (such as confirming inventory and arranging delivery).

customer support

Respond to your inquiries (such as product questions, after-sales needs).

Necessary communication

Only with your consent, send order-related updates (such as delivery delay notifications) or promotional messages (you can unsubscribe at any time via email/text message).

3. Information Sharing and Disclosure

We promise not to sell your personal information to third parties. It will only be shared in the following necessary circumstances:

1.To complete the delivery, provide your shipping address and contact number to logistics service providers (such as DHL, FedEx);

2.To process payments, provide the necessary transaction information (excluding the full bank card password) to payment service providers (such as PayPal, credit card institutions).

3.When required by laws, regulations, or government authorities, we may disclose information to comply with legal procedures or protect the legitimate rights and interests of this website and its users.

4. Information Storage and Protection

Storage period

Your personal information will be stored for the necessary period to complete the order and meet after-sales requirements (usually one year after the order is completed). After the expiration, it will be automatically deleted or anonymized (so that it cannot be associated with a specific individual).

safety precautions

We use encryption technologies (such as SSL) to protect information transmission, restrict internal staff’s access to information, and prevent information leakage, loss, or abuse. However, please note that the security of Internet transmission cannot be fully guaranteed, and you need to properly keep your account password.

5.Your rights

Under applicable laws (such as the GDPR), you have the right to:

Delete Information: When the information exceeds the necessary storage period or you no longer need our services, you can request the deletion of your personal information (except as required to be retained by special laws).

Access and Correction: Request to view or modify your personal information (you can contact us via email [email protected]);

Opt out of marketing: You can unsubscribe from promotional messages at any time (simply click the “Unsubscribe” link at the bottom of the email).

Restrict use: Under specific circumstances (such as incorrect information), we are required to restrict the use of the information.

Restrict Use: Under specific circumstances (such as when the information is incorrect), we are required to restrict the use of the information.

6.Third-party links

This website may contain links to third – party websites (such as the official website of the logistics service provider). The privacy policies of these websites are not related to us. It is recommended that you check their terms before visiting.

7.Update of Terms

We may update these terms based on business adjustments or regulatory changes. The new terms will come into effect as of the date of publication. It is recommended that you check regularly.

8.contact us

If you have any questions about this Privacy Policy, you can contact us in the following ways:

email：[email protected]

WhatsApp：+86 15904201147

Address:Unit 2, Building 29, District 2, Kong Village, Jiangdong Street, YIWU, City,China